REFUND POLICY
Refund Policy for FUNZILIFE GLOBAL RESOURCE LTD
FUNZILIFE GLOBAL RESOURCE LTD may provide general contracts, general goods, automobile sales and care, real estate and investment-related services, transportation, farming, clothing and accessories, retailing, general merchandise, haulage and logistics, oil and gas services, agriculture, hospitality, events, catering, supermarket activities, environmental services, cleaning, fumigation, and pest control services. This Refund Policy outlines the procedures for handling returns, cancellations, replacements, credits, and refunds.
Scope of This Policy
This policy applies to:
General contracts and procurement.
Sale and supply of goods and merchandise.
Automobile sales, trade, accessories, and car care services.
Transportation, haulage, and logistics services.
Agriculture, livestock, fisheries, poultry, and agro-allied services.
Oil and gas-related products and services were offered.
Hotel, hospitality, event, catering, boutique, and supermarket services.
Environmental, cleaning, fumigation, recycling, and waste management services.
Real estate-related transactions promoted through the website are subject to transaction-specific terms.
Eligibility for Refund or Review
A customer may be eligible for a refund, exchange, replacement, service credit, or reperformance where:
The wrong goods or services were supplied.
The goods were materially defective or damaged upon delivery.
A duplicate payment or billing error is confirmed.
A paid service was not delivered due to the fault of FUNZILIFE GLOBAL RESOURCE LTD.
The service was materially deficient, and the company failed to correct the issue within a reasonable timeframe.
Logistics, procurement, hospitality, or environmental engagement could not be fulfilled due to reasons directly attributable to the company.
Non-Refundable Transactions
Unless otherwise expressly agreed in writing, the following are generally non-refundable:
Used, altered, or damaged goods after delivery.
Vehicles, equipment, auto parts, and related items are sold subject to disclosed inspection or condition, except where otherwise agreed.
Perishable food, beverages, agricultural items, or hospitality consumables after delivery or acceptance except where defective on delivery.
Customized or specially sourced items.
Deposits made to secure hotel, event, logistics, haulage, catering, or cleaning bookings once preparations have commenced.
Procurement, transportation, warehousing, customs, and third-party vendor costs have already been incurred.
Services already fully rendered or substantially performed.
Hospitality, Event, and Environmental Services
Deposits for hotel, accommodation, conference, event planning, catering, rental, entertainment, fumigation, or cleaning-related services may be non-refundable once staffing, date reservations, venue arrangements, procurement, or vendor commitments have commenced. Rescheduling may be permitted at the company’s discretion, subject to availability and additional costs.
Refund Process
To request a refund, return, exchange, or service review, the customer should contact FUNZILIFE GLOBAL RESOURCE LTD using the support details on the website and provide:
Name.
Transaction or booking reference.
Date of payment.
Description of issue.
Proof of payment.
Supporting evidence where relevant.
Remedies
Where a claim is accepted, FUNZILIFE GLOBAL RESOURCE LTD may choose the commercially appropriate remedy, including:
Replacement.
Exchange.
Repair.
Reperformance of service.
Store or service credit.
Partial refund.
Full refund.
Processing Time
Approved refunds will ordinarily be processed through the original payment method, unless an alternative lawful method is agreed upon. Timing depends on banks, processors, logistics partners, and relevant intermediaries.